How Does the 30 Day Money Back Guarantee Work?

Trying SpyFu is risk-free.  If you subscribe and find that SpyFu isn’t what you expected, we’ll give you your money back.  No hoops to jump through, no tricks.  Here’s what we ask.  Contact us within your first 30 days of subscribing to cancel the account and request your refund. 

The people on the other end of the line/chat will be as cool about it as you are.
You can reach us is a variety of ways, but Live Chat on our page gives you the fastest access with live confirmation that your request went through.  Now isn’t that easy?

 

 

Video Transcript:

I’m Mike Roberts, president and founder of SpyFu.
What is your cancellation policy.
What happens if I sign up for your 30-day subscription– how do I cancel if I want to.
Number one rule of SpyFu is we’re not dicks.
Up at the top right-hand corner of every single page is the My Account button, My Account link.
And you can go into My Account.
And then there’s a cancellation button.
Right.
So you can cancel anytime, no questions asked.
Furthermore, there’s a 30-day money back guarantee.
So if you want to try out SpyFu for 29 days and, you know, 23 hours and then cancel at the last minute, there’s no questions asked.
You can do it.
It’s totally up to you.
Now, what happens if you call in like, you know, oh, it just recurring and you know, I wanted to cancel but it just got me.
Pretty much you get us on the line and we’ll be nice to you.
We’ll refund you that money.
You can cancel anywhere.
You don’t have to fax us something or, you know, sign some written letter in blood.
You can just cancel via LiveChat.
You can cancel via email.
You can call us on the phone and cancel.
You could probably cancel via Twitter or Facebook.
Nobody ever has, but you could do it.
We really aren’t in the business to take your money and try to hold onto as much of it as possible.
It’s our fundamental policy to be nice to you, even if you’re cancelling.